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Gold bars

Nikki-6
Nikki-6 Posts: 1 Newbie
in Support

I just paid 9.99 for gold bars. When i went to purchase unlimited lives, it said the purchase was unsuccessful, but it took all of my gold bars i just paid for. 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Nikki,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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