Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga Screen Flashing on Mobile Device

I have searched for a solution and tried a number of things.....

I downloaded the update 1.80.0.2 onto my Galaxy Tablet running Android 4.0.4. The screen begins to flash when I start a level. Sometimes immediately, and sometimes after 5-6 moves. I am on 1,626. I saw solutions saying to play the game on a mobile device...we are. I see "clear the cache"....I have. Rebooted, played in airplane mode, ..... no good.

Accepted answers

Steve_Olekszyk

This is the same response I got to my first question. My problem was not that I could not install the application, it was that it did not work on my old Galaxy Tablet.

My solution was to install the application on a new iPad. It works there. The solution is to not use an old Galaxy Tablet.

All comments

Cezdiamond

Hi Steve, I am glad that you were able to find a solution. With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes. Performance may vary and crashing issues may disrupt the enjoyment of the game.

Steve_Olekszyk

This is the same response I got to my first question. My problem was not that I could not install the application, it was that it did not work on my old Galaxy Tablet.

My solution was to install the application on a new iPad. It works there. The solution is to not use an old Galaxy Tablet.

Steve_Olekszyk

Hi Steve- Welcome to King Care. I am really sorry that you are experiencing a problem playing the game on your mobile device.
Please try the following steps and let me know how you get on :-)
- First please update the OS on your device.
- Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing this: www.youtube.com/watch?v=fz14wv4PXVg
- Now reset the Settings in the Google Play app:
- Go to apps and find the app called 'Settings'
- Locate the menu called 'Apps'
- Scroll down until you find the 'Google Play Store'
- From here click on 'Clear data' then clear cache.
Please notice that you will get a warning when clicking the 'Clear data' button - don't worry as it's just a reset.
Reboot the device and you should now be able to install the game.If after trying these last steps the issue still persists then please follow them again and this time also click on 'Uninstall updates.’
If this still does not resolve the problem please come back to me with the following info:
Google Play Store version number: www.apkmirror.com/apk/google-inc/google-play-store/
Please note that the Play Store version needs to be at least v5.2 to ensure smooth running.
If you are using an older version then please also update it and retry the steps above: www.apkmirror.com/apk/google-inc/google-play-store/
Have a sweet weekend!

I looked into updating my OS. My Galaxy tablet tells me that my system is up to date. Android 4.0.4. I cleared the play store cache and rebooted. The game still flashes and is unplayable. The problem that I have is not that I cannot install the game on the tablet, but that the game screen flashes and freezes so I cannot play it.

Cezdiamond

Hi Steve- Welcome to King Care. I am really sorry that you are experiencing a problem playing the game on your mobile device.

Please try the following steps and let me know how you get on :-)

- First please update the OS on your device.

- Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing this: www.youtube.com/watch?v=fz14wv4PXVg

- Now reset the Settings in the Google Play app:

- Go to apps and find the app called 'Settings'

- Locate the menu called 'Apps'

- Scroll down until you find the 'Google Play Store'

- From here click on 'Clear data' then clear cache.

Please notice that you will get a warning when clicking the 'Clear data' button - don't worry as it's just a reset.

Reboot the device and you should now be able to install the game.If after trying these last steps the issue still persists then please follow them again and this time also click on 'Uninstall updates.’

If this still does not resolve the problem please come back to me with the following info:

Google Play Store version number: www.apkmirror.com/apk/google-inc/google-play-store/

Please note that the Play Store version needs to be at least v5.2 to ensure smooth running.

If you are using an older version then please also update it and retry the steps above: www.apkmirror.com/apk/google-inc/google-play-store/

Have a sweet weekend!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Steve_Olekszyk

This is the same response I got to my first question. My problem was not that I could not install the application, it was that it did not work on my old Galaxy Tablet.

My solution was to install the application on a new iPad. It works there. The solution is to not use an old Galaxy Tablet.

All comments

Cezdiamond

Hi Steve- Welcome to King Care. I am really sorry that you are experiencing a problem playing the game on your mobile device.

Please try the following steps and let me know how you get on :-)

- First please update the OS on your device.

- Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing this: www.youtube.com/watch?v=fz14wv4PXVg

- Now reset the Settings in the Google Play app:

- Go to apps and find the app called 'Settings'

- Locate the menu called 'Apps'

- Scroll down until you find the 'Google Play Store'

- From here click on 'Clear data' then clear cache.

Please notice that you will get a warning when clicking the 'Clear data' button - don't worry as it's just a reset.

If this still does not resolve the problem please come back to me with the following info:

Google Play Store version number: www.apkmirror.com/apk/google-inc/google-play-store/

Please note that the Play Store version needs to be at least v5.2 to ensure smooth running.

If you are using an older version then please also update it and retry the steps above: www.apkmirror.com/apk/google-inc/google-play-store/

Have a sweet weekend!

Steve_Olekszyk

Hi Steve- Welcome to King Care. I am really sorry that you are experiencing a problem playing the game on your mobile device.
Please try the following steps and let me know how you get on :-)
- First please update the OS on your device.
- Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing this: www.youtube.com/watch?v=fz14wv4PXVg
- Now reset the Settings in the Google Play app:
- Go to apps and find the app called 'Settings'
- Locate the menu called 'Apps'
- Scroll down until you find the 'Google Play Store'
- From here click on 'Clear data' then clear cache.
Please notice that you will get a warning when clicking the 'Clear data' button - don't worry as it's just a reset.
Reboot the device and you should now be able to install the game.If after trying these last steps the issue still persists then please follow them again and this time also click on 'Uninstall updates.’
If this still does not resolve the problem please come back to me with the following info:
Google Play Store version number: www.apkmirror.com/apk/google-inc/google-play-store/
Please note that the Play Store version needs to be at least v5.2 to ensure smooth running.
If you are using an older version then please also update it and retry the steps above: www.apkmirror.com/apk/google-inc/google-play-store/
Have a sweet weekend!

Steve_Olekszyk

This is the same response I got to my first question. My problem was not that I could not install the application, it was that it did not work on my old Galaxy Tablet.

My solution was to install the application on a new iPad. It works there. The solution is to not use an old Galaxy Tablet.

Cezdiamond

الاعلانات
لماذا لا توجد اعلانات تساعد في كسب المزيد من الوقت?
15600660656
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
Ho perso tutti i miei booster
buonasera siccome ho cambiato telefono perché il vecchio mi si é rotto e sono in attesa del nuovo. Ho perso tutti i booster avevo più di 200 bombe colore più di 100 strisce di caramelle più di 300 rotelle e più di 50 pesci per non parlare dei booster tra 20 martelli e 20 scambi e 12 booster ufo e 10 spara coriandoli come…
Amazon ads
Amazon ads open new pages and when I attempt to get back to the game I am flipped out of game and lose progress. Makes me never want to use Amazon!
How can level up my newbie account
How can I get up my newest account in cundy crash saga game I'm in level 2030 in game

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…