my kids put candy crush on my iphone. I also play candy crush. EVERYTIME I log onto it from my iphone I get their game. I deleted the app.. reinstalled but it ALWAYS comes up their game. help!!
Hi Artie- Welcome to King Care. I am sorry that you are having a problem accessing your account again.
Please can you try these steps?
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
Answers
Hi Artie- Welcome to King Care. I am sorry that you are having a problem accessing your account again.
Please can you try these steps?
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on :-)
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0 · Helpful Woah! Sweet Love Haha