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Candy Crush on my Iphone

Artie_Teel
Artie_Teel Posts: 1 Newbie
in Support

my kids put candy crush on my iphone. I also play candy crush. EVERYTIME I log onto it from my iphone I get their game.  I deleted the app.. reinstalled but it ALWAYS comes up their game.  help!!

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    edited July 2016

    Hi Artie- Welcome to King Care. I am sorry that you are having a problem accessing your account again. 

    Please can you try these steps?

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on :-) 

    Flag · Helpful Sweet Love Haha

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