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Please help me to recover my progress i was at level 245 and after i sync facebook now at level 1:(

AprilGAprilG Posts: 1
in Support

I played as guest for the longest. I was at level 245 and I just added a Facebook to sync and save my progress. As I opened CandyCrush after the refresh, I am at level 1. I didn't see any notification that said it would refresh my progress either. Please help me recover my progress. Is there any way a developer will be able to assist with an issue like this?

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi AprilG-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

    Have a lovely week! :-)


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