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Updated to latest version of Candy Crush Saga and it returned me to Level 1.

Mark_1617
Mark_1617 Posts: 1

Level 1
in Support

After updating Candy Crush Saga to latest version on my ipad, the next time I connected via facebook to the game it returned me to Level 1 and erased my gold bars and boosters.  I was previously at Level 1018.  Nothing I have tried has restored the game to that level.  Please help as I don't want to start over!

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Mark,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Mark,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Peggy_Hayes
    Peggy_Hayes Posts: 1

    Level 1

    I need the answer too 

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