Updated to latest version of Candy Crush Saga and it returned me to Level 1.

After updating Candy Crush Saga to latest version on my ipad, the next time I connected via facebook to the game it returned me to Level 1 and erased my gold bars and boosters.  I was previously at Level 1018.  Nothing I have tried has restored the game to that level.  Please help as I don't want to start over!

Best Answer

  • MarkHawkMarkHawk Posts: 4,061 Community Manager
    Accepted Answer

    Hi Mark,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Accepted Answer

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  • MarkHawkMarkHawk Posts: 4,061 Community Manager
    Accepted Answer

    Hi Mark,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Accepted Answer

    Welcome to the King Community! 

    No account yet? Sign up here in 2 seconds!

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