Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I have 2 facebook account, and only use 1 of account to play candy crush up to 180 level with my old iphone. When I am using new iPhone now and found that my candy crush return back to level 1.
If you have the Facebook App installed on your new iPhone, make sure you are logged into the FB account that you play from on there as it should automatically connect to it when you use the "connect" button in the game. If you don't have the FB App, before opening the game just go directly on Safari and go to the FB site and log into your game account. When you tap on "connect" in the game this time, it should open Safari and connect to your FB account directly.