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My friends never receive my requests for help to the next level. A box used to come up saying that I was sending a request--now that does not appear.
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Hi Rae!
The dialog box only appears the first time you send help to a friend.
Instead I suggest you re-install the app on Facebook (remove it, then add it again)
Another option is to play Candy Crush on King.com - https://king.com/play/candycrush
You can synchronize your progress between Facebook and King.com by follow the steps on this thread:
https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Cheers :-)