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Gold bars missing!!!

Katie_T
Katie_T Posts: 9

Level 1

I've been accumulated over 23 gold bars as of 2 days ago by playing candy drop levels and other challenges, when I woke up this morning I was shocked by the fact that I now only have 1 bar left! I've NOT used any of it for extra moves or anything in the last couple of days, grateful for some one to explain here!!! 

Answers

  • Baz_James
    Baz_James Posts: 861

    Occupational hazard with mobile devices in general and and flaky iOS in particular, I'm afraid. It's a question of grin and bear it unfortunately.

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Katie,

    I have located your game account and can see that you had 30 Gold bars on 25 Jul, 13:40:56 CET

    On 26 Jul, 02:27:06 CET an in-game purchase was made on Facebook for 3x Free Switches costing 29 Gold bars.

    Please make sure no one else is playing from your Facebook profile. As a safety measure I also suggest you change your Facebook password.

    Kind regards,

    - Mark, Team King Care

  • Katie_T
    Katie_T Posts: 9

    Level 1

    Many thanks for this Mark, I'll change my Facebook pw right away as those purchases were def not made by me, I sure was not playing the game on FB that day, what a bummer. 

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