Hi

Grace_Moubarak

I cant reach the same level of candy crush saga on my iphone 6 as on my facebook. Could you help me please

Wunderbaum

Hi Grace!

If you have all levels on Facebook the most probably the game on your iPhone is not syncing correctly.

Please see this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios 

Another options is to close the connection from your phone to Facebook. Please go to your security settings on Facebook: https://www.facebook.com/settings?tab=security - from here locate the session for Candy Crush Saga and disconnect it.

Now you can start the game on your iPhone, click on the blue button to connect to Facebook and enter your username and password.

If you have more than one Facebook profile then kindly make sure you enter the correct one.

Once the game is correctly connected you will have all your levels back on your iPhone.

Cheers :-)