Game crashes when beating 1838

Christi

I have an open ticket (Ticket-Id:2774670) but the only email response I get is to direct me here. On level 1838, I have twice used the "check mark" booster to complete the requirements.  On my final move (combining 2 color bombs) to fulfill the order, the game closes.  When I reopen the app, it shows the level incomplete but my boosters and lives have been used.  Ideally, I'd like to be moved to 1839 since I've beaten the level and don't want to risk having it happen again, but at this point I'd be happy with getting those used boosts back.  Can anyone help?  I'm a little frustrated with customer service at this point.  

Baz_James

https://care.king.com/en/candy-crush-saga/i-passed-the-level-but-the-game-didnt-recognise-it