Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
Restore level
How do I restore my game? I factory reset my phone and logged back into the game at level 70 instead of 118 where I think I was. Even if I wasn't logged into Facebook which I think I was, I made purchases and had a nickname on the game, which means there is history. If I can't restore my game, I can't play anymore, since I made purchases.
Answers
-
Hi Jennifer D- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
