Hello, cant log in on my account

David_Littler

Hello, i Play Candy crush for years now and a few days ago it logged me in on an other account. It was an old fb account that i deleted now and cant get back on my existing account. Can you help me plz

thank you

Cezdiamond

Hi David- Thanks for posting on King Care!

Let's get you back on track :-) Please try these steps: 

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on! Have a sweet week.