treasure chests don't open

Marie-9

I have completed levels on candy crush before a treasure chest, but when I go to the chest it doesn't open and I don't get my extra boosters. Thought it was just a glitch but it's happened three times now. Very frustrating

Cezdiamond

Hi Marie- Thanks for posting on King Care. I am really sorry that did not your receive the rewards in the Treasure Chests. Let's make things right, I would like to check your account. I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen. 

Have a sweet week! :-)