Treasure chests not working

Sharon-15

I am playing Candy Crush Saga on Facebook and reaching the treasure chests, but not getting the boosts. Why?

KingsPinn

I saw another post where the player said that logging out and back into Facebook worked for them. Failing that there are some more troubleshooting steps here that you can try that might help: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out