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I was on level 1350 and now I am back to level 1. My phone was backed up and I play signed into Facebook.
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First off, follow the steps here:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
If your levels are safe on Facebook then it's just a case of arranging the connection to get them back onto your mobile. These steps should help with that.
