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Missing featuresTim Wittkowski: Liebes O2-Team,momentan bin ich in Spanien und habe mein inclusives

Tim-3
Tim-3 Posts: 1

Level 1
in Support

Unfortunately my Games miss some essential Features:

- My Candy Crush Game has no spinning wheel and no daily boosters available

- Candy Crush Soda Saga has no Quest Button

All problems appear both on the ipad and iphone. I have an internet connection and use facebook for synching.

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    I know from previous experience that the daily booster wheel requires a Facebook connection so maybe try to disconnect and reconnect from Facebook in the game app. 

    Further to this, try the steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Also, not everyone has the quests, so it's normal that it doesn't show up in your game. Its common that the promos only go out to a certain percentage of players :) 

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