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I would like a refund
I recently made a purchase of the special deal for $6.99 to continue a level because I was very close to beating it. I spent multiple boosts before and during the level. I clicked on the UFO then the purchase button which sent me to the gold store because I did not have enough gold. When I bought the gold it said purchase confirmed and took me back to the UFO purchase page. But instead of a 20 gold purchase button it kept loading! I wasn't able to click anything, not even the x button, to resume the level. I let it load for a while but nothing ever happened. I ended up leaving the app and my level progress was lost. The whole reason I bought gold was to help in the level, which just ruined everything. I haven't spent any gold or boosts that came with the special deal. Can I please get a refund? All ready bad enough having to start the level over again with nothing. Thanks.
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Answers
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Hi Charlie- Thanks for posting on King Care I am really sorry that you had this unpleasant experience. I can completely understand you frustration. Let's make things right again :-)
! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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