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Progress lost after restoring back up from itunes

Bobby_R
Bobby_R Posts: 3

Level 1
in Support

Can you please help l was previously on level 475 on my old iPad. Backed everything up on iTunes and restored onto my new iPad to find I had lost all of my levels back to level 1. There is no Facebook backup.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

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