Progress lost after restoring back up from itunes

Bobby_R

Can you please help l was previously on level 475 on my old iPad. Backed everything up on iTunes and restored onto my new iPad to find I had lost all of my levels back to level 1. There is no Facebook backup.

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny