I reinstalled the app, reconnected to Facebook and all my progress is gone. I was past level 300.

Veronica_McCann

I've been playing every day for about 2 years and I've lost all my progress and friends.  Please help. 

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Cezdiamond

Hi Veronica-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!