I have asked for in-game help twice, but just get directed to this website.

bill512

I play Candy Crush Saga on my iPad.  Both the iPad software and Candy Crush versions are current.  For the last month or so the game just goes to black screen and then after a few seconds back to the iPad home screen (always losing at least the current life).  It seems worse when the WiFi is connected.  Last week I lost all my Booster candy.  Yesterday I lost all Level progress, but it remembers that I had earned 14 Gold Bars.  Please help!  I was at Level 1025.

StuckInATree

What iPad do you have exactly? Some of the older models are no longer fully compatible with King games so risk having issues.