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how to get my lost levels

Barath_KumarBarath_Kumar Posts: 1
in Support

When I tried to connect Candy Crush to Facebook on my samsung mobile, the connection was only possible via my husband's FB and now is connected to his FB, so back to level 1 (when I was is level 265). How can I connect back to my FB and back to my level? Thanks

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Barath-  Welcome to King Care! I can understand your disappointment, let's get you and your husband back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


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  • rejohnson76rejohnson76 Posts: 1

    I have sent this same question with no help!!! I can't not connect to my facebook at all!!! I'm ready to just delete the app all together and stop playing!!!

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    I have sent this same question with no help!!! I can't not connect to my facebook at all!!! I'm ready to just delete the app all together and stop playing!!!

    Hi there- Thanks for highlighting this to us. We are currently investigating this problem. Thanks!

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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