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Gold bars purchased but not received.

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JJF
JJF Posts: 1 Newbie
in Support

I purchased gold bars twice - payment via PayPal. I did not receive any  gold bars.  The only thing I received was a receipt for paypal paying the money. Please advise 

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Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
    Answer ✓
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    Hi,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Flag · Helpful Sweet Love Haha

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
    Answer ✓
    Options

    Hi,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Flag · Helpful Sweet Love Haha

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