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Hi I backed up my phone to my mac and restored it but Ive lost my game its sent me back to level1

Debs_WhyteDebs_Whyte Posts: 1
in Support

Hi I backed up my phone to my mac and restored it but Ive lost my game its sent me back to level1 and I was on 1345 can you help please?

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Debs,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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