Sound effect and music won't play

Nana_Sjarif

Everytime I play candy crush the music and sound effect is off. I already checked the setting and it is turned on, but why there aren't any sounds at all when I play the game??

KingsPinn

Try turning off your device for around 10 minutes to clear the cache and then start it and see if this changes anything. 

I would also recommend going through the steps here in this thread: 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios