need help with sending to friends

Cynthia_Calvert

this started a week ago,when I run out of lives and try sending to my friends I get a error saying I am not part of the kingdom try later.what does this mean?i am so lost on this matter.does anyone know what this means?oh yes and I play the game on my kindle

KingsPinn

It means you're not connected to the Kingdom so you will need to check in the settings and reconnect. Then you should be able to ask for/send lives. You're looking for a little orange icon with a few crowns on it  

Cynthia_Calvert

Ok ty but do I go to settings on my kindle?if I did and I can't find nothing in there with crowns on it.i try again clicking on facebook icon to connect,and what it says exactly.is a box comes up and says failed sorry, you don't have access to the kingdom,right now.please try connecting again later.like I said this has been happening for a week and half now.do you know where I need to go to check for these crowns?thank for your help it is appreciated

KingsPinn

It could be that Kindle doesn't have the Kingdom option then if you don't see it. 

I can only really recommend going through the steps here as maybe they will help: 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android