the 2nd message wasnt a duplicate i never got an answer the 1st time...

i got a reply but it was just asking me further information....i wasnt given an answer to my problem ,,,,,,please let me know if i will ever be able to recover lost items  thank you 

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  • Hey! Would you like to give us your opinion?

  • Baz_JamesBaz_James Posts: 861 Level 3
    edited September 2016 Accepted Answer

    There are circumstances in which it is possible to recover items for which you have paid but free items remain for ever lost, I'm afraid.

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