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E-Error= Error #1502][CCS error message: Something went wrong after a saga api call: https://candycr
Treva_Szatkowski
Posts: 3
Level 1
in Support
How come wen I log in to play I get this error message .. E-Error= Error #1502][CCS error message: Something went wrong after a saga api call: https://candycrush.king.com/api/gameStart2 with params: arg1=9&arg0=130&%5Fsession=0U3AAoE0aZjHsj0HtwEj4Q%2E2&arg2=1473073092957] and I lose all gifts that were sent to me from friends, and I lost my coins? wen I refresh the game I lose everything 
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Answers
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Hi Treva!
Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
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