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Why is Candy Crush freezing?
Deb_Feeser
Posts: 3
Level 1
in Support
Game keeps freezing after I beat a level. Has happened multiple x's on different lvls most recently 2x on current level have cleared cash and all that reset yadda yadda STILL HAPPENING!!! Taking all my lives and boosters!!!
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Answers
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Hi Deb!
Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
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