Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Hi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Trying to figure out how to respond to your pm, where to find proof of purchase . I pm'd u my game IDHi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I finally figured out how to do screen shot of my purchase, don't have clipboard on my laptop so had to find another way. Anyway, I pm'd you the info you asked forHi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Hi mark, I provided the information you asked for but haven't heard back from you- I'm not sure if you are still working on this? ThanksHi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Hi Katsim, I have just send you a confirmation email. I hope everything is OK now :-) Kind regards, MarkHi Katsim,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I just purchased it too for 15.99$ and nothing. How can I get my mystery box?
Hi Ashley,
I have also send you a message with details on how to solve the issue.
Kind regards,
- Mark, Team King Care