Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Lost Progress
clutchkickers
Posts: 1
Level 1
in Support
I had a technical issue with my iPad and the Apple technical person recommended I wipe my device and start fresh. They NEGLECTED TO TELL ME I WOULD LOSE MY CANDY CRUSH GAME PROGRESS! I lost so many levels! I had to pull from a backup from a previous month and I did not go back to Level 1, but I lost all my progress between July 11 and August 26. Can anyone help me get my levels back?
0
Answers
-
Hello,
Please reconnect your game to your Facebook account in order to see your progress. Your profile shows that you have connected previously so please follow the steps here:
Lost your connection to Facebook? (iOS) - Questions - King Care
Kind regards,
Johnny
0
