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Wrong Facebook sync

Matildablayd3
Matildablayd3 Posts: 1

Level 1

My partner was logged in to Facebook on my phone and was playing my candy crush. He passed a level and now his has synced to my level and he wants to go back. Can he? 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Matildablayd3,

    I can assist in getting the game progress back in Candy Crush Soda Saga.

    Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored. Once done a King Care moderator will get in contact and solve the issue.

    Kind regards,

    - Mark, Team King Care

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