Why When I opened Candy Crush Saga but it no sounds and music after loaded game...???

Mossy_Mos_

When I opening the Candy Crush Saga it no sounds or music after loaded this game. even though I not mute my computer or game. so do you known why it happen? and Video as shown is I not mute the game. and I also Not Mute my Computer too...  and however it happen so often to me too....

KingsPinn

Hey Mossy, follow the steps here. I defo recommend trying the game in a different browser as this might answer your question right away: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out