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level reset

braskobrasko Posts: 15 Level 2
in Support

My Candy Crush Saga game accidently advanced to level 1029. My level should be 531. I don't play this game through facebook. I have a facebook account and since the only way to sign up here is through facebook I use it to ask question. Nick name which I use to play this game in kingdom is legalega and e-mail address is [email protected]. Somehow game merged two accounts. My sister account from facebook and my account from kingdom. I guess she didn't log out properly from her facebook account in game and when I logged into game with my kingdom account this two account became one.

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Brasko,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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