Sign Up!

Didn't receive purchased bundle

TiaraLenae
TiaraLenae Posts: 1

Level 1

I paid 6.99 for a mystery bundle and only received 50 coins when it had said 100 coins, mystery box and other items. I would like the items or a refund

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi TiaraLenae-  Thanks for posting on King Care. I am really sorry that you did not receive all of the items that you purchased. Let's make things right again. 

    I would like to check the transaction details, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Stacy_SV
    Stacy_SV Posts: 1

    Level 1

    The same thing happened to me.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Stacy- I will send you a message too :-) 

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Raquel_TY
    Raquel_TY Posts: 1

    Level 1

    This same thing happened to me.  Were you able to fix it?

Hey! Would you like to give us your opinion?