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I just paid for a 100 gold bar special + mystery box + quantity 3 of 7 different types of boosters..

MleaneboscMleanebosc Posts: 2
in Support

I paid 6.99 for 100 gold bars, a mystery box, and X3 of lots of other goodies but I only got 50 gold bars and a couple of extras... I want my money back please. I ordered through my IPhone!  HELP!

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Mleanebosc,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


    Welcome to the King Community! 
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  • Hey! Would you like to give us your opinion?

  • MleaneboscMleanebosc Posts: 2

    Hi Mleanebosc,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    MarkI appreciate the response. Nothing happens when I click my envelope. There isn't anything from you there. What am I missing?
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