Candy crush got deleted and now I'm back to level 1!

Kellie_Osler

My iphone somehow deleted Candy Crush while in my pocket. I've been playing for years. I was well over level 1150 (can't remember the exact number). When I reloaded it I was restarted on level one. It's very upsetting since Candy Crush is a great stress reliever for me. I don't think I previously synced with Facebook since it's an old college log in and I didn't want friends getting alerts from me etc. I also lost at least 30-40 of each booster. How can this be fixed??? Thank you!

MarkHawk

Hi Kellie,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care