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No mystery box and only got half of gold bars :|

Dasha-2
Dasha-2 Posts: 1

Level 1
in Support

I bough a bundle for £4.99 yesterday , I didn't get anything apart from 50 gold bars??? Also I never got 3x Booster , I got one lol . How do I get a refund. It's false advertisement because it advertised a mystery box and 100 gold bars. I have send an email to resolve this, but nothing is happening.

The service is bad,surely it doesn't take that long to resolve a technical problem, or stop selling something that people won't actually get!!!

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Dasha,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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