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Bug

pylr56
pylr56 Posts: 1

Level 1
in Support

My game is always stopping and restart i cannot play anymore 

please can you Help me

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi pylr56!

    Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Do make sure you have used your boosters and lives first, otherwise they'll miss after you re-install the game.

    Cheers :-)

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