I just finished and beat level 1990 and received a two part error code.

MaryAnn_Flynn

I just finished and beat level 1990 with 3 stars and received a two part error code. When I went back into the game it starts me back at level 1990.

Cezdiamond

Hi MaryAnn- Thanks for posting on King Care. I am really sorry that you have experienced a problem progressing in your game. Please could you upload a screenshot of the error code so that we can take a look for you? 

You can add an image to your reply by clicking on the picture icon in the top left hand corner of the text box. 

For instructions on how to take a screenshot please see: http://www.take-a-screenshot.org/ 

Thanks! 

MaryAnn_Flynn

Hi MaryAnn- Thanks for posting on King Care. I am really sorry that you have experienced a problem progressing in your game. Please could you upload a screenshot of the error code so that we can take a look for you? 

You can add an image to your reply by clicking on the picture icon in the top left hand corner of the text box. 

For instructions on how to take a screenshot please see: http://www.take-a-screenshot.org/ 

Thanks! 

I had a print screen of the error code. I have attached it

Cezdiamond

Thanks so much for getting back in touch so quickly. Has the problem persisted? I would like to take a look at your account, 

so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

Have a lovely weekend!