Didnt get all of the gold bars purchased

Question

I purchased a deal, yetis goodie bag, and got way less than 50 bars as advertised. This is my second purchase in the last week which I didn't get all I bought. Very disappointing. How will credits be applied, in a refund or in "free" bars? Thanks!

Creative_Elsa · Answer

Hi @chico_14, welcome to our community.  To add to what @firebombmarkus wrote, I would also like to take a moment to offer you a message
for all newbies to learn more about our community which you can find here.

firebombmarkus · Answer

Hi @chico_14 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

Thank you for your understanding. Let me know if you need assistance. Have a wonderful day 🤗

chico_14 · Answer

I just bought the $16.99 package but it didnt register..my card was charged.