Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game, I can understand your disappointment.
Let's try and get you back on track, please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Let me know how you get on, have a sweet weekend! :-)