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No connection with the kingdom

Mera_Mey
Mera_Mey Posts: 2

Level 1
in Support

Since 2 weeks my phone cant´t connect with the candy kingdom anymore... I don´t like to deinstall the game because I have round about 90 extra lifes received from friends. 

So... how can I handle this problem? 

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Is it Kingdom that you want to connect to or is it Facebook? If it's Facebook, do you have the FB app installed on your mobile?

  • Mera_Mey
    Mera_Mey Posts: 2

    Level 1

    It is facebook I want to connect... But if I try it tells me, can't connect to the kingdom, try again...

    Ans no, I don't habe die fb App in my phone. Did I need it now?

  • yeeeeehaaaaw
    yeeeeehaaaaw Posts: 4

    Level 1

    I just experienced the same thing, couldn't get extra lives etc. I had enough and uninstalled app after trying to reset phone with no success. Once I reinstalled, all was good, connected to Facebook. I had a ton of different boosters and gold bars...ya they're gone!! Brutal!  If king support reads these, I implore you to investigate my account and return my hard earned boosters and gold bars please!!

Hey! Would you like to give us your opinion?

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