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Password
Mickey6172004
Posts: 3
Level 1
in Support
I am locked out of my email account (mickey6172004@yahoo.com: my picture comes up) and I sent my recovery password link to it can it get resent to an alternative email (tiefia25@gmail.com) I'm on like level 1234 and I would hate to start over.
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Best Answer
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Hi Mickey,
Unfortunately it is not possible to resend or forward user data due to security settings.
I suggest you start by unlocking your Yahoo account:
https://help.yahoo.com/kb/SLN2051.html
If you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.
Kind regards,
- Mark, Team King Care
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Answers
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Hi Mickey,
Unfortunately it is not possible to resend or forward user data due to security settings.
I suggest you start by unlocking your Yahoo account:
https://help.yahoo.com/kb/SLN2051.html
If you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.
Kind regards,
- Mark, Team King Care
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That is just ridiculous. I don't understand why I can't be sent the reset password link to my other email.
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That is just ridiculous. I don't understand why I can't be sent the reset password link to my other email.Hi Mickey,
Unfortunately it is not possible to resend or forward user data due to security settings.
I suggest you start by unlocking your Yahoo account:
https://help.yahoo.com/kb/SLN2051.html
If you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.
Kind regards,
- Mark, Team King Care
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Hi Mickey,
I have sent you a private message, so that we can recreate your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me in order to solve the issue.
Kind regards,
- Mark, Team King Care
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