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Hmmm, were you able to claim your rewards without being connected to your Facebook before?
This is what it says about it in the Wiki: "The feature is activated in rounds such that once you have collected all the rewards in one round, you must wait a certain amount of time before you can use the feature again."
Yes, i could claim my rewards before. And it stored them on the game. I did create an account before connecting it to my facebook. It used to be that while waiting on a new level to unlock i could go back and play previous levels before to collect drops. Now they're not reloading/ coming back up as sugar drop levels.
Yesterday my sugar drop levels came back. Not sure why (maybe a bug?) just glad they did!