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Lost progress after connecting to Facebook

Queen_Sitafee
Queen_Sitafee Posts: 2

Level 1
in Support

Logged in to Facebook, played a couple of levels and logged out.  Now all progress and boosters lost on iPad. Also my profile was changed from my King profile to my Facebook profile, not only on FHSS but also on Candy Crush. Reset profiles, but they change every time I open FHSS. I have restarted iPad twice.

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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