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On KING.com - i can play all of the games except Candy Crush Saga.

luckylau822luckylau822 Posts: 6
in Support

When I log into King.com. I click on soda- I can play. When I click on Candy Crush Saga I get an error " king.com has stopped and I need to recover the webpage"  What can I do. I have logged out, logged on. 

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem loading the game. Please could you try our troubleshooting steps here they also work with problems on King.com: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    Let me know how you get on :-) Have a sweet weekend! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • luckylau822luckylau822 Posts: 6

    Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem loading the game. Please could you try our troubleshooting steps here they also work with problems on King.com: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    Let me know how you get on :-) Have a sweet weekend! 

    What you suggested did not work.. my browser is not the problem. When I am on KING.com my browser is fine for all games...except CANDY CRUSH SAGA,,,
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