Was charged for a purchase but didnt get my stuff again!!!

Rachel_Crowe

This is the third time this has happened to me!!! Only this time when i went to puchase the mistys magic bundle for 15.99 it said purchase unsecsessful, but it charged my card!! Im really starting to get pissed with this game and the people who made it!! Third time being charged for something and not getting it. the levels not doing what they are supposed to do, resulting in wasting tons of boosters that i bought with my own money and didnt win in the game! The last time i had the purchase problem, i was pleased with how they helped me, but this is starting to become frequent, and if the makers want to continue to get my money, then they need to fix this stuff! Because im about to say screw it abd delete the damn thing!!!

Cezdiamond

Hi Rachel- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience, this should not happen. Let's make things right again. I have sent you a private message so that I can check the transaction details. 

Please click on the envelope icon in the top right hand corner of the screen, next to your profile icon. 

As soon as you get back to me we can get this sorted :-)

Have a lovely week!