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Candy Crush Saga and Candy Crush Jelly
Hayley_Hughes
Posts: 1
Level 1
in Support
since updating the apps and ipad my mother cannot connect properly to play the games, they cut off either before loading or after shes done 1 level. We have done everything with the ipad to try and sort this but nothing works, anyone know why they are doing this?
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Answers
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I know that the older iPhones and iPads are not supported anymore, like the iPad 2 for example.
There are some troubleshooting steps and more information here:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
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