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When new levels were added to my tablet, all my boosters were lost. This is when it went from level 2030 to level 2031. Anything CC mangers can do about it?
Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny
I have the same problem, why is it that they cannot give us instructions to correct the situation
I play mostly on my tablet, and had a couple hundred boosters saved up, so that I can use them freely when I want to. Most surprised and angered to see they were ALL GONE. Starting from scratch again. Also, the once a day extra goodie weekly calendar is gone .. no biggie since it was very hard to get all the squares filled. I just wonder what is going on here. The loss of boosters makes me very reluctant to do any more games with King. If they know that we have spun the bonus wheel once so that we can't spin it again, then they can also easily know how many boosters we have lost DUE TO THEIR FAULT and RESTORE THEM. It's only fair.
Hello.Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.Kind regards,Johnny
I am disappointed that CC has not addressed my problem of lost boosters. I worked hard to get them and would like to know how and if I can get them back. If not, then I'll deal with that; but some type of answer would be nice.
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i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Can you help me?
Why can't I receive lives from My friend
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…