Candy crush update on 20th October 2016. Game asked to connect to Facebook. lost all progress!

Dapper_Dave

for some reason the game had reset to level one when it asked to connect to Facebook.  As a result all progress in excess of 1300 levels has been lost, with level one now saved on Facebook.  Can you restore the levels please?

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny